Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") provides a detailed description of how personal information of users ("you" or "user") of the baji5 platform is collected, processed, stored, and protected. baji5 operates as a safe and reliable mobile gaming platform for players in Bangladesh.

By using our website baji5.lat, you agree to the terms set out in this Policy. If you disagree with any part of this Policy, you are asked to refrain from using our platform. We may update this Policy from time to time. You will be notified of changes in a timely manner and the updated Policy will be published on our website.

We believe that data privacy is a fundamental right. That is why baji5 treats every user's personal information with the highest importance and applies internationally recognized data protection standards.

baji5 may collect various types of information from you, divided into the following categories:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or other government-approved identity document details
• Residential address

2.2 Financial Transaction Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

We do not store your full card number or PIN code. Financial information is handled in accordance with the highest security standards in the payment processing industry.

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Cookies and session data
• Website access times and page visit history
• Referral source (how you arrived at our platform)

2.4 Gaming Activity Information

• Betting history and gaming patterns
• Account balance and bonus history
• Communication records (conversations with customer support)

baji5 uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Completing the registration process and keeping your account active
• Processing deposits and withdrawals
• Managing bonuses and rewards
• Providing customer support

3.2 Identity and Age Verification

To ensure responsible gaming in Bangladesh, baji5 verifies the age of every user. Only individuals aged 21 or above may use the platform. The necessary identity information is used for this purpose.

3.3 Security and Fraud Prevention

• Detecting and preventing unauthorized access
• Monitoring suspicious transactions
• Detecting multiple accounts or misuse
• Preventing financial fraud and money laundering

3.4 Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues on the platform
• Developing new features and services

3.5 Communication

• Sending important account-related notifications
• Technical updates and security alerts
• Promotional information based on your consent

Cookies and similar technologies are used on the baji5 website. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential cookies: Maintaining login sessions and ensuring core platform functionality.
• Functional cookies: Remembering your preferences and settings.
• Analytics cookies: Understanding how users interact with the platform and improving services.

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

baji5 never sells your personal information. Information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with certain trusted partner organizations for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology services, and customer support. These partners are required to comply with our privacy policy standards and may not use the information for any other purpose.

5.2 Legal Obligations

We may be legally required to provide information in response to legal proceedings, court orders, or lawful requests from government authorities. In such cases, only the legally required information is provided.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, you will be notified in a timely manner and the new entity will also be required to apply data protection standards equivalent to this Privacy Policy.

baji5 applies industry-standard security measures to protect your information:

• SSL encryption: All data transmission on the platform is encrypted using SSL/TLS technology.
• Secure servers: Information is stored on secured, access-controlled servers.
• Access control: Only authorized personnel have limited access to the information they need.
• Regular security audits: Regular security audits are conducted to identify potential vulnerabilities.
• Two-factor verification: An additional verification layer is provided for account security.

However, no internet-based system is completely risk-free. We guarantee the highest level of protection, but in the event of any unauthorized access we will act quickly and notify affected users.

baji5 retains your information only for as long as necessary:

• All account-related information is retained while the account is active.
• Even after account closure, certain information may be retained for a specified period based on legal and regulatory requirements.
• Transaction and financial records are retained for a specified period in accordance with financial regulations.
• After the specified period, information is securely deleted or anonymized.

As a user of the baji5 platform, you have the following rights:

8.1 Right to Access Information

You may request a copy of your personal information stored with us at any time. We will process your request within a reasonable time.

8.2 Right to Correct Information

If there are any errors or inaccuracies in your information, you may request a correction. Keeping accurate and up-to-date information is also important for the security of your account.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your information. However, some information may need to be retained due to legal or regulatory obligations.

8.4 Right to Object to Processing

You may object to the use of your information for promotional communications and request to opt out of such communications at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will process your request after verifying your identity.

baji5 provides services only to individuals aged 21 or above. We do not intentionally collect information from any minor. If it comes to our attention that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If you become aware that a minor has registered on our platform, please contact us.

Our platform may integrate certain third-party services (such as payment gateways). These third parties have their own privacy policies and baji5 is not responsible for their data practices. Before completing a payment, you are advised to read the terms and privacy policy of the relevant provider (such as bKash, Nagad, Rocket, Upay, or your bank).

baji5 reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notification to your registered email and clearly indicate the change on the website. Continuing to use the platform after a policy update means you have agreed to the revised policy. You are encouraged to review this page regularly to stay informed about any changes.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team: